Track Your Order

Where's My Order?

We're so excited for your Woodbe Co. order to arrive! Use the options below to track your shipment.

Track via Order Confirmation Email

Check your inbox for your order confirmation email — it contains a tracking link that will show you real-time updates from the carrier. Click the link to see your shipment's current location and estimated delivery date.

Track via Shopify Order Status

You can also view your order status directly by visiting your order confirmation page. The link to this page was included in your confirmation email. Once your order ships, a tracking number and carrier link will appear there automatically.

Common Shipping Questions

I haven't received a tracking number yet.
Tracking numbers are sent once your order has been picked, packed, and handed off to the carrier. If it's been more than 3–5 business days since you ordered and you haven't received tracking info, please reach out to us.

My tracking link isn't updating.
It can take 24–48 hours for a carrier to scan your package and update their system. If your tracking hasn't moved in more than 3 days, contact us and we'll investigate.

My order says delivered but I haven't received it.
First, check around your delivery area — sometimes packages are left with a neighbor or in a safe spot. If you still can't locate it, contact us within 7 days of the delivery date and we'll work with the carrier on your behalf.

Still Need Help?

Our team is happy to assist. Contact us here and include your order number so we can look into it quickly.